Remind Your Team

Remind your team of its past successes. During tough times, people become preoccupied with the difficulties they are facing and the setbacks they’ve experienced. The talk in the hallways and the company cafeteria begins to focus on the big contract that was just lost, rumors of impending layoffs, or the problems created by the latest budget restriction. Sometimes it seems as if nothing is going right in the organization.

To combat this fatalism and pessimism, it’s important for you to provide a vehicle that encourages your team members to focus their attention periodically on what they’ve done right and on the successes they’ve achieved in the last few weeks or months. This shift in attention is particularly important when you are first trying to encourage your group to swim upstream against the problems facing them and to tackle initial improvement projects.
• Create small, incremental successes. Help your team develop a can-do attitude by generating a series of small incremental successes.

This article is second one from previous article: model limit-busting

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