Tag Archive

Strategy in Performance

Published on April 25, 2010 By

Strategy 1. Adjust Your Leadership Behavior Don’t create needless stress. Avoid adding needless stress to an already stressed-out team. Some of the leadership behaviors that tend to trigger work stress are listed below. Note any of those behaviors that pertain to your performance. In addition, because most people are not accurate observers of their own [...]

Redefine Achievable Performance

Published on July 6, 2009 By

Redefine achievable performance. An important tactic is to encourage members to raise their expectations for their own performance. You may find benchmarking a helpful tool for accomplishing this perceptual shift. Benchmarking can force members to challenge their assumptions about the best possible performance that can be expected within a given area and to identify the [...]

Set up a performance monitoring project

Published on July 2, 2009 By

Set up a performance monitoring project. Select an important performance area that is not currently tracked (e.g., response time to customers, shipping schedules, quality of service calls). Ask members to give you a rough estimate of their performance in this area, then challenge them to track their performance for one month. Teams often significantly overestimate [...]