Tag Archive
When Manager Under Stress
what you’ve done right. When under stress, people often become overly sensitive to criticism and convince them¬selves that there is little they are doing effectively. To obtain a big picture view of criticism, ask the other party to share with you things she likes about your performance; then discuss the criticism within the context of [...]
Create a Stress-Managed Environment
Provide periods of concentrated effort. During high-stress periods people usually find it more difficult to concentrate on the work in front of them. These are the times that phones ring off the hook and people find themselves overrun by walk-in visitors. One technique for creating a stress-managed environment is to meet with your team to [...]
